Corporate Ethics

At IEnova, we conduct ourselves in accordance with our Code of Ethics, which includes a series of institutional values that define how we interact with our different stakeholders.

Our values are summarized as:

• Do the right thing
• Champion people
• Shape the future

All our employees must read, be familiar with and sign our Code of Ethics, as well as attend the annual ethics and standards compliance training sessions.

In order to extend the sustainability to our value chain, all IEnova's suppliers, contractors and service providers are required to sign their agreement with and awareness of our Code of Ethics.

The "IEnova Contigo" complaint line, managed by a third party, is a resource available 24 hours a day, seven days a week, that allows employees to anonymously report any inappropriate conduct that go against of our philosophy or our Code of Conduct.

Reporting alternatives 24 hours a day, 7 days a week:

• IEnova's complaint line: 01800-062-2107
• Confidential email: [email protected]
• Web page: lineadedenuncia.com/IEnova
• SEMPRA's Ethics and Compliance Helpline: 01800-241-5689
• Web page: https://iwf.tnwgrc.com/Sempra

We have an Ethics department and an Ethics Committee that meets monthly. This Committee reports to the Audit Committee the reception of alleged breaches of the Code of Ethics.

All IEnova's employees are required to comply with the applicable national and international anti-corruption and anti-bribery laws. These include the Federal Public Procurement Anti-Corruption Law in Mexico, the US Foreign Corrupt Practices Act and the Organization for Economic Co-operation and Development (OECD) Convention Against Corruption among Public Officials in International Commercial Transactions. In order to ensure their compliance, all transactions and the disposal of assets in the Company are constantly registered and monitored.

To learn more about our policies and practices regarding to gifts, conflicts of interest and ethical competition, among others, we invite you to read our Code of Ethics.